Effective Date: 1 Janurary 2024
At Callteksupport, accessible from https://www.callteksupport.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our site, fill out a form, or engage with other activities or services we provide. The personal information we may collect includes:
- Name
- Email Address
- Phone Number
- Message Content
2. How We Use Your Information
We may use the information we collect from you for various purposes, including to:
- Provide, operate, and maintain our website.
- Improve, personalize, and expand our website and services.
- Understand and analyze how you use our website.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Send you emails.
- Find and prevent fraud.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
- Business Transfers: We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Other Users: When you share personal information (for example, by posting comments, contributions) or otherwise interact with public areas of the site, such information may be viewed by all users and may be publicly distributed outside.
4. Security of Your Information
We use administrative safeguards and technical measures to protect the security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational legal or regulatory reasons. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@callteksupport.com
Phone: (503)484-7412